Shipping policy

COMMONLY ASKED Questions 

1) Do you ship?⭐️Yes, we ship to all 50 states through USPS 2-3 Day priority shipping for $9

2) How do l order ?⭐️The site is currently being stocked on Sundays and Wednesday's at 3PM CST

  1. Whats the link to order?
    www.grandmaladylueteacakes.com
  2. Do you sell locally ?⭐️Yes, I only take online orders but offer local pickups on Saturdays in Ruston Louisiana. At the local Farmers Markets (220 E Mississippi Ave,Ruston, La 71270 ) from 9am- 12:45pm.

PSA: Food stamps are allowed MUST PREPAY AT RUSTON Farmers market

🚨If you fail to arrive at Ruston Farmers Market to pick up your online order between 9am- 12:45pm. There will be NO REFUNDS OR REPLACEMENTS. no exceptions!

**Shipping Policy**

 

Thank you for choosing Grandma Lady Lue Tea Cakes for your baked goods! This Shipping Policy outlines our shipping process and guidelines for receiving your orders.

 

**1. Order Processing: **

 

- All orders are typically processed within [number of days] of receipt, excluding weekends and holidays.

- We strive to ensure that your baked goods are freshly prepared before shipping to maintain their quality and taste.

 

**2. Shipping Methods and Carriers: **

 

- We offer two- three shipping using trusted carriers to deliver your orders safely and efficiently.

- Delivery times may vary depending on your location and the shipping method selected during checkout.

 

**3. Shipping Zones and Restrictions: **

 

- We currently offer shipping within [list countries/regions] and adhere to the shipping regulations of each location.

- Certain locations may have restrictions on perishable goods. Please verify if we ship to your area before placing an order.

 

**4. Packaging and Handling: **

 

- To ensure freshness, our baked goods are carefully packaged and sealed to maintain their quality during transit.

- We take necessary precautions to protect your order from damage; however, we cannot guarantee the condition of the package once it's in the hands of the carrier.

 

**5. Shipping Costs: **

 

- We offer one flat rate of nine dollars for your shipping orders within the fifty states. The total shipping cost will be displayed during the checkout process.

 

**6. Tracking Orders: **

 

- Once your order is shipped, you will receive a confirmation email containing tracking information. You can use this information to track the status of your delivery.

 

**7. Delays or Issues: **

 

- While we strive to meet delivery estimates, unforeseen circumstances such as weather, holidays, or carrier delays may affect the delivery schedule. We appreciate your patience in such situations.

 

**8. International Shipping: **

 

- For international orders, customs clearance procedures and local regulations may cause delays beyond our control. Any additional customs fees or taxes are the responsibility of the customer.

 

**9. Contact Information: **

 

- If you have any questions or concerns regarding your shipment or need assistance, please contact us via email @ info@grandladylue.com

 

**10. Return of Perishable Goods: **

 

- Due to the perishable nature of our products, we do not accept returns. If there are any issues with your order, please contact us within 24 hours of receipt.

 

By placing an order with us, you agree to the terms outlined in this Shipping Policy.

 

Last Updated: December 17, 2023

This policy may be adjusted according to specific shipping laws and regulations.